Work Experience
Owner – PROTICON – IT Leadership Services – (Jun. 2020 – present)
Self-employed IT Leadership Consultant. Make my business and IT competencies work for my customers. IT enabler of transformation projects.
Assignments:
Instrumental for customer's US government required company separation
Separation of all Global IT platforms; ex. CRS, Channels, Web, CRM, Loyalty, WAN, Email
Vendor Management of EUR 4M+ short team outsourced resource augmentation
Establishment of IT vendor contract overview of 100+ contract and subsequent contract split negotiations
Migration of Data Centre to Cloud - Discovery, RFP, Execution
Requirements setting for future Support, Shared Services, and IT Security functions. Designing a corresponding IT organization, and enable the transformation plans
Vice President IT – Radisson Hospitality AB – (Jul. 2013 – May 2020)
Head of IT across EMEA, initial reporting to Global CEO, recently to Global SVP IT.
27 multicultural FTEs in 8 different locations, operating 380 hotels across EMEA. Business HQ in Brussels and Central IT in Copenhagen. Close collaboration with AMER and APAC based IT teams.
Driving Business and IT in Global IT Strategy, resulting in a global EUR 200M+ SAP based platforms replacement (Central Reservation System, Customer Relationship Management, Property Management System, Sales & Catering, Point of Sales, ERP, Communication platforms). Executed the implementation of the strategy on global level.
Co-driver of Global IT Committee, consisting of two business- and two IT accountable.
Assignments:
Strategic and Operational head of IT
Represent and drive through EMEA demands and requirements in Enterprise IT Strategies
Execute the Enterprise IT Strategy, program director level
Daily IT operation of 380+ hotels and with 100+ applications, where of 50+ are hosted and operated in own Copenhagen based data centre
Projects:
• Establish 5-year IT strategy - Platforms replacement
• Implementation of 5-year IT strategy - Platforms replacement
• Intellectual Property (tax) and IT team (cost) location evaluation
• Data Centre Disaster Recovery evaluation and implementation
• Rollout of Office 365 platform to 18.000+ global end users
Solution Manager – NNIT A/S – (Mar. 2011 – Jun. 2013)
Solution Manager in Presales, a department in Client Management (sales). Execution of project and sales activities across the company's delivery and sales organizations. Primary focus is Application Management Services (outsourced support, maintenance, and development of applications). Involved in product development of NNIT Cloud-enabled Software as a Service (SaaS) offerings.
Assignments:
By outsourcing to NNIT, securing customer effective and efficient application support, maintenance, and development, to enable the customer to focus on continued creation of business value of critical applications
Ensure alignment between customer requirements and NNIT service offerings and prepare proposals, quotations and / or contracts based on this
Projects:
Including .net, SAP, SharePoint, Mission3 and Nextdocs
For Government (ministries, agencies, and directorates) and Municipalities
For large Danish and international companies
IT Manager/CIO - TELMORE A/S – (Dec. 2008 - Feb. 2011)
Head of a 30 FTE IT Department. Reporting to CEO. Member of senior business management team. TELMORE is a 100% web-based Mobile, Mobile Broadband and Broadband Service Provider. Sells 200.000+ mobile phones with accessories. www.telmore.dk is Denmark’s largest Internet commerce site. Turnover DKK 1.5+ billion.
Assignment:
Transformation of the IT department, and thus the company, to the next maturity level. From entrepreneur to consolidated development and operation
Management and development of a newly consolidated IT department consisting of Project, Application development, QA Testing and Operation (total 30+ FTE)
Significant achievements:
Established a consolidated IT function under the IT Manager
Streamlined the processes from idea to operation
Comprehensive hardware infrastructure maturation and/or replacement
Transition from proprietary solutions to standard platforms (e.g. CMS and Shop)
IT Director, Infrastructure and Operation – GN Resound A/S – (Nov. 2007 - Nov. 2008)
Head of a 15 FTE function. Reporting to the CIO. Member of IT Global Management Team. GN Resound IT was established in December 2008 by splitting a former GN Store Nord IT Shared Service function. GN Resound develops, produce, and sell hearing aids worldwide.
Assignment:
Building and managing global Infrastructure and Operations team, with four global data centres and team members in Ballerup/DK, Chicago/US, Bloomington/US and Shanghai/China
Significant achievements:
Assembled international infrastructure and operating resources in one team
Optimization of global IT processes
Established comprehensive international OPEX and CAPEX overview and follow-up
IT Director, Northern Hilton & Scandic hotels – (Apr. 1998 - Sep. 2007)
Head of a 32 FTE IT Nordic department, primary based in Stockholm. Reported operationally to Nordic President and functionally to VP IT Europe. Member of Hilton Global IT Management Team. Member of Nordic operational top management team. The Nordic region of Hilton and Scandic consisted of approx. 120 hotels in Denmark, Norway, Sweden, Finland, Estonia and Lithuania.
Approx. 6 years after Hilton’ acquisition of Scandic, Hilton decided to sell Scandic to EQT (Nordic Capital Fund).
Assignment:
Establishment of a Nordic IT function; recruiting and establishment of pan-Nordic IT management team - one team one direction
Operational and cost-effective IT Support
Integration of Scandic into Hilton (infrastructure and applications)
Separation of Scandic out of Hilton (infrastructure and applications)
Significant achievements:
Established a Nordic IT team supporting both the Hilton and Scandic hotels
Integrated Scandic infrastructure and shared platform into Hilton
Sell-off Scandic out of Hilton with resulting drafting and management of the separation project